AUstralia wide - Free Shipping over $100aud
AUstralia wide - Free Shipping over $100aud
We take customer satisfaction very seriously. If you are unsatisfied with your item, we will happily issue an EXCHANGE or REFUND for full priced items returned within 14 days of purchase date.
All fishing rods come with Australian domestic warranty and it is effective one year from the date of purchase to the original purchaser. SAME Fishing Aus will repair or replace defects in material and/or workmanship in SAME Fishing products. SAME Fishing Aus will have no other obligation and will not be liable for incidental or consequential damages. SAME Fishing Aus makes no other implied warranty of MERCHANTABILITY or FITNESS. This warranty does not cover damage caused by addition to or alteration of the product, accidental, abuse or normal wear. Damage that determined to be of this nature will be repaired or replaced at the consumer's expense. This warranty does not extend to commercial or rental use. Claims should be made to the retailer with proof of purchase & you are responsible for the cost of packaging & returning the item to us.
How to claim
Email our support team at support@samefishing.com.au with your issue
Write down your full name and order number in the email
Our support team will get back to you with a resolution
or
1. Return product to retailer and we will be in touch